Terms and Conditions

Products

Most of our products are delivered by trackable mail that must be signed for at the purchasers address. Please do not list a PO box address.

We endeavour to process all orders within 3 working days from the date of receipt of payment.

Delivery

Takes between 1-6 days depending on location of purchaser. All deliveries come with transit insurances. If an item has been damaged within transit the purchaser must notify us at sales@ninewhiterooms.com.au with accompanying digital photos of the transit damage within 3days to enable a transit insurance claim to be lodged. The supplier will bear the cost of resending a replacement item.

Privacy Policy

Nine white rooms gallery are dedicated to your privacy and security. Any information that we collect from you remains private and is used only to identify your orders and to provide you with the best personalised service.

Security

All purchasers made via our online gallery are secure, the site employing PayPal the most secure way to pay online. Refer to www.paypal.com.au for more details.

Communications

Existing customers may receive emails with links to blogs and our Facebook page advising new products and special promotions. Customers can request at any time to be removed from the mailing list.

Nine white rooms gallery shall not be held liable for any delay in performing any of its obligations under these Terms and Conditions, if the delay is caused by circumstances outside its control, a reasonable extension of time shall be granted to complete all transactions.